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Topzee Shipping Policy

At Topzee, we strive to process and deliver your orders as efficiently as possible. Please review the details below regarding our shipping procedures for both in-stock and pre-order products. We currently ship to the United States, including both continental states and overseas territories (e.g., Hawaii, Alaska, and Puerto Rico).

In-Stock Products Shipping Information:

  • Order Processing Time: Orders placed on our website typically ship within 2 business days. Delivery will take approximately 1-7 days, depending on your location.
  • Holiday or Sales Season: During peak seasons such as holidays or promotional sales, slight delays may occur due to higher order volumes.
  • Remote Area Charges: For remote or difficult-to-reach areas, additional surcharges may apply. These fees will be clearly displayed at checkout.
  • Third-Party Purchases: If you purchase Topzee products through third-party retailers, the shipping times may differ depending on their shipping policies.

Shipping Fees and Taxes: Shipping is free for all products within the United States, including the following states and territories: Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, Pennsylvania, Washington, D.C., New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, California, Oregon, Washington, New Mexico, Hawaii, Alaska, and Puerto Rico. Topzee also covers all applicable taxes for your convenience.

For questions related to shipping fees or any issues with your order, feel free to reach out to our logistics team at info@topzee.com.

Pre-Order Products Shipping Information:

We greatly appreciate your trust and patience when pre-ordering our products. Please review the following:

  • Estimated Shipping Date: We provide an estimated shipping date for all pre-orders. Please note that unforeseen circumstances may cause changes to this estimate.
  • Shipping Method: Pre-ordered items will be shipped using the same methods as in-stock items, although specific methods may vary depending on the destination and available shipping services.
  • Tracking: Once your order has been dispatched, we will email you a tracking number. You can track your package through the carrier’s website or our tracking portal.
  • Communication: We will keep you updated via email about any significant changes, delays, or updates regarding your order status.
  • Mixed Orders: If your order contains both in-stock and pre-ordered items, we may ship them separately. In such cases, you will receive separate notifications and tracking details.

Pre-Order Shipping Fees and Taxes: Like in-stock products, all pre-orders include free shipping within the United States, covering the same states and territories mentioned above. Topzee also covers any applicable taxes.

For any pre-order shipping-related inquiries, please contact info@topzee.com

Thank you for choosing Topzee. We are committed to ensuring your satisfaction with every purchase.